Cause: WIFI problems.
1. Interference in the radio channel.
2. Overload in the radio channel.
“MTC-4500” does not automatically jump to other channels when there are changes in the RF environment.
Solution: Wifi problems
- Use a WIFI scanner to find a free wireless frequency and channel and select it via the setting configuration.
- Regularly check the RF environment if there are frequently changes in WIFI networks in your environment.
Cause: Low signal strength:
1. Metal cabinets, walls, construction elements, …can cause reflections deteriorating the wireless signal.
2. Obstacles between dongles and Base unit cause lowering of the wireless strength and quality.
Solution: Low Signal strength:
- Put the base unit closer to the main screen.
- Change the orientation of the antennas at the rear panel of base unit to the transmitter direction.
- Remove or limit as much as possible all obstructions between the transmitters and base unit.
- Avoid to place the Base-unit in (metal) cabinets, suspended ceilings, under tables or in adjoining rooms.
Should you encounter any further issues or ahve any queries, please do not hesitate to log a ticket at pi.support@parrot.co.za.
Thank you
