1. Introduction

Welcome to the Parrot Digital Hub (the “Portal”). By accessing or using our portal, you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you are not permitted to use the Portal.

2. Definitions

  • “We,” “Our,” or “Us”: Refers to Parrot Products (Pty) Ltd.
  • “You” or “User”: Refers to any individual or entity accessing the Portal.
  • “Content”: Includes text, images, videos, or other digital media uploaded, managed, or displayed via the Portal.
  • “Devices”: Refers to digital signage hardware linked to the Portal.

3. Use of the Portal

a. Authorized Use: You agree to use the Portal only for lawful purposes and in accordance with these Terms.
b. Access and Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Notify us immediately if you suspect unauthorized access to your account.
    c. Content Restrictions:
  • You must ensure all content complies with applicable laws and does not infringe on intellectual property rights, privacy, or decency standards.
  • We reserve the right to remove or restrict content deemed inappropriate or in violation of these Terms.

4. Intellectual Property

a. Our Rights: The Portal and all associated software, trademarks, and materials are the intellectual property of Parrot Products (Pty) Ltd.
b. Your Rights: Any content you upload remains your property, but you grant us a non-exclusive, royalty-free license to display it on connected devices.

5. Support and Maintenance

a. Technical Support: We provide technical support for issues related to the Portal during our business hours.
b. Maintenance: Scheduled maintenance may result in temporary service interruptions. We will notify users in advance whenever possible.

6. Privacy

Your use of the Portal is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

7. Limitations of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use the Portal.
  • Unauthorized access to your account caused by your negligence.
  • Downtime due to technical maintenance or unforeseen issues.

8. Termination

We reserve the right to suspend or terminate your access to the Portal for:

  • Violations of these Terms.
  • Non-payment of associated fees (if applicable).
  • Security concerns or misuse of the Portal.

9. Modifications to the Terms

We may update these Terms periodically. Continued use of the Portal after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

11. Contact Us

For any questions or concerns regarding these Terms, please contact us:
Email: support@parrot.co.za
Phone: +27 (0) 86 126 2737
Business Hours: Monday to Friday, 08:00 – 17:00